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Find answers to all your payment related questions here.
What if my payment fail after few months?
If your payment fail in between you will see a warning on your dashboard and can continue using the software. However, we will remind you in case your payment gets fail in between and will also reach out to you via email & phone to update your Credit Card details or retry the payment. In case we will not be able to reach out to you for 15 days after the payment is failed, we will put your account on hold and then you can only access your payment section in your account. In case your payment is
Can I get a refund?
We offer 1 week free trial of all our plans to ensure you experience the product before adding your Credit Card in the payment page. Since this is a monthly subscription service with free trial, we do not offer any refund.
How can I cancel the subscription?
You can just go to the Subscription page and cancel the subscription at any time. Once you cancel the subscription your project will enter the archive mode and will remain there for next 1 year. You can export your data to your local computer/hard disk if you want to and click flush all to remove everything from our server.
What do you mean by monthly or annual subscription?
Solvemint is a Software-as-a-Service which means you don't have to buy the entire software's license to use it in your laptop. Rather you will pay a small monthly fees to use the software. In case you go for the annual subscription you will get 2 months free and only pay for 10 months to utilise the software for full 12 months
What is a Stakeholder?
A Stakeholder is any contactable entity that you create or add in your Insolvent company. All Directors, Creditors, Shareholder, Employees whose entry has been created in the project will be counted as a stakeholders. For example, if you have 5 Board of Directors, 60 Shareholders, 300 Employees, 50 Creditors & 40 Vendors then your stakeholders count would be 455.
Do I have to pay extra for the E-Auction & E-Voting?
If E-Auctions & E-Votings are available in your plan then you don't have to pay anything extra for that. In case they are not available in your plan then you can buy additional E-Auctions & E-Voting by sending email to us at firstname.lastname@example.org.
How do I buy?
To purchase the access to Solvemint, please submit the "Request A Demo" form and once of our team member will reach out to you.
Do you offer discounts?
Depending on the plans & campaigns we are running we may offer discount time-to-time. You may check our blogs for any discount coupons we have or you may reach out to us directly for the coupon.